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FAQs

Essential childcare advice and everything you need to know about using Findababysitter.com.

I’m a Childcare Professional or Housekeeper and I have a question:

I’m a parent or agency and I have a question:

Q: How does Findababysitter.com work for Childcare Professionals and Housekeepers?

A: It's simple: You can search the site to see all Childcare Professional or Housekeeper opportunitues in your area. To apply you just need to register and create a profile. It's free to register and there are optional features to enhance your listing and make parents more likely to find you - such as having an Experian Background Check or Premium.

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Q: How much does Findababysitter.com cost?

A: Findababysitter.com is a completely free service for Childcare Professionals and Housekeepers. You can register, post a profile, search for the perfect opportunity, and you can apply for two jobs each month. If you upgrade to Premium you will rank higher in the search results, making you 20 times more likely to be seen. You will also be featured in notification emails to parents, and you can respond to as many job opportunities as you like. A good tip - parents prefer to choose Childcare Professionals and Housekeepers with Background Checks. For just £15 we can arrange an Experian Background Check for you, which will reassure parents, and make you 10 times more likely to be interviewed. You'll also receive an Experian ribbon on your profile for parents to see.

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Q: How do I stop receiving emails from Findababysitter.com about jobs?

A: It's easy. Simply login to your account with your username and password and go to 'my account'. From there, go to 'my details' where you can edit your preferences.

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Q: How do I remove my details from Findababysitter.com?

A: There are two options. You can choose to 'hide' your account, which you can do by going to your account settings. This means you can reactivate your profile at any stage, for example if you wish to search for another job later on. Or, if you wish to permanently remove your account, email us on contact@findababysitter.com

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Q: How often should I update my profile?

A: Our advice is to regularly update your profile. Full, well-written profiles with good quality photos and excellent descriptions are eye-catching. Parents want to read about your experience and the passion you have for the work that you do. Make sure you provide evidence of your background, experience, qualifications and skills, as well as your working preferences.

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Q: How do I cancel my subscription?

A: Once you have found a job through our service, you may want to unsubscribe from Premium.  Simply email our Customer Care Team on contact@findababysitter.com to request a cancellation of your subscription.  You will receive a cancellation confirmation reply within 24 hours.

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Q: How likely is it that an employer will contact me?

A: If you have fully completed your profile and you keep it updated with new qualifications and experience, it is highly likely that an employer will respond. It is important that you proactively search the site for new job opportunities too. See our tips on creating a CV here.

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Q: How do I prepare for a call from an employer?

A: Be prepared, and ready to discuss your profile in more detail. You might like to offer to email the employer your CV. Make sure that you are in a quiet place, and are able to discuss the opportunity when they call.

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Q: Are my contact details secure on Findababysitter.com?

A: For reassurance, a good place to start is our tips for staying safe online. Your contact details are only accessible to employers who have subscribed to Findababysitter.com. 

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Q: How do I cancel my subscription?

A: Once you have filled your position, you may want to unsubscribe from Premium.  Simply email our Customer Care Team on contact@findababysitter.com to request a cancellation of your subscription.  You will receive a cancellation confirmation reply within 24 hours.

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Q: How does Findababysitter.com work?

A: Findababysitter.com is a leading online search site that brings parents and Childcare Professionals together to create cost-effective, flexible solutions quickly and easily - putting an end to unneccesarily high childcare costs.  We help you to find local Childcare Professionals in your area.

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Q: How much does Findababysitter.com cost?

A: Parents can register for free, post a job and search for Childcare Professionals.  Once you have found a Childcare Professional or Housekeeper that you'd like to contact, you just need to subscribe to the service.  See our subscription options.

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 Q: How do I find a Childcare Professionals or Housekeeper with Findababysitter.com?

A: Two ways - you can advertise your vacancy and Childcare Professionals or Housekeepers will contact you, or you can search Childcare Professional or Houserkeeper profiles local to you and contact them yourself. Read our tips on interviewing, screening, Background Check's: How to hire a Nanny or Sitter.

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Q: How many Childcare Professional or Housekeeper should I contact?

A: If you start by reading our tips and advice you can cut the recruitment and selection time down. It's important that you have a clear understanding of what you really need; you'll find it much easier to get a great shortlist of Childcare Professionals or Housekeepers. Make sure you visit the site regularly during your search as our database of candidates grows by the second.

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Q: What is the best way to contact a Childcare Professional?

A: You can contact them in a way that is most convienient for you. You might choose to send a message via Findababysitter.com, email them directly, send an SMS or call the Childcare Professional or Housekeeper. You can also advertise your childcare job vacancy and wait for Childcare Professionals to contact you.

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Q: How long does the recruitment process normally take?

A: Timings will vary, depending on the type of search. Our advice is to invest enough time to find the perfect Childcare Professional. We have put many features in place to make the process as quick and easy as possible.

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Q: How does Findababysitter.com provide a safe online environment?

A: For reassurance, see our tips for staying safe online. We encouracge a sense of community, whereby Childcare Professionals and parents come together in collaboration to create solutions, share advice and discuss issues. For example, in a 30-day period, parents and carers hold an average of 20,000 online conversations.

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Q: How do I alert Findababysitter.com to a posting, profile, or email of concern?

A: At Findababysitter.com we encourage everyone to work together to create the best online experience. If you should come across anything of concern, email customer care immediately.

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